In business you have to know your stuff – the processes, procedures, and regulations, etc. It takes some smarts to get ahead, but it takes more than that to be successful. That extra piece in the puzzle is your emotional intelligence. Your ability to understand yourself, manage your emotions, and recognize these emotions in others is crucial to your success.   This ability will make you more productive and reduce your overall stress. Once you gain emotional self-awareness, you are better able to manage yourself. This provides opportunities to resolve conflicts more efficiently and to build cooperation and cohesiveness in your team. 

 

This is the long-ignored but essential other half of your success. Higher emotional intelligence is directly linked to higher performance and better results for you and the company. And this is a skill you can learn. You can practice. You can improve.

This course will teach you how to become more aware of your emotions and those of others.  You will practice each step in the process and learn how and use your new emotional intelligence skills in your daily life – helping you become a better employee, manager, and leader.